Account & Profile

Learn how to set up, secure, and manage your StoxPlay account for the best gaming experience.

Security Reminder: Always keep your account information secure and never share your login credentials with anyone. Enable two-factor authentication for enhanced security.

Profile Setup

Complete your profile

KYC Verification

Verify your identity

Payment Methods

Add bank accounts

Security Settings

Enable 2FA protection

Creating and verifying your account

Complete guide to account registration, email verification, and initial setup.

Beginner4 min read

Overview

Setting up your StoxPlay account is the first step to start your fantasy trading journey. Follow these steps to create and verify your account properly.

Requirements

Valid email address

Mobile phone number

Must be 18+ years old

Valid government ID for KYC

Indian bank account for withdrawals

Step-by-Step Guide

Visit StoxPlay website or download the app

Click 'Sign Up' and enter your details

Verify your email address via confirmation link

Add and verify your mobile number with OTP

Complete basic profile information

Upload profile picture (optional)

Pro Tips

Use a strong, unique password

Keep your login credentials secure

Enable two-factor authentication

Use your real name for KYC compliance

KYC verification and document upload

Learn about Know Your Customer requirements and how to complete document verification.

Beginner5 min read

Overview

KYC (Know Your Customer) verification is required for withdrawing winnings and ensures platform security and legal compliance.

Requirements

Government-issued photo ID (Aadhaar, PAN, Passport, Driving License)

Address proof (Utility bill, Bank statement, Aadhaar)

Bank account details and proof

Clear, readable document photos

Documents must be valid and not expired

Step-by-Step Guide

Go to Account Settings > KYC Verification

Select your ID document type

Upload clear photos of front and back

Enter document details manually

Upload address proof document

Submit for verification and wait for approval

Pro Tips

Ensure documents are clearly visible

All corners of documents should be in frame

Avoid glare or shadows in photos

Verification typically takes 24-48 hours

Managing payment methods and bank accounts

How to add, verify, and manage your payment methods for deposits and withdrawals.

Beginner6 min read

Overview

Properly setting up your payment methods ensures smooth deposits and withdrawals on StoxPlay.

Requirements

Indian bank account in your name

UPI ID linked to your bank account

Debit/Credit card (optional)

Bank account must match KYC name

Account should be active and operational

Step-by-Step Guide

Navigate to Account Settings > Payment Methods

Click 'Add Bank Account' and enter details

Verify account with small test deposit

Add UPI ID for quick transactions

Set primary payment method for withdrawals

Test with a small deposit to confirm setup

Pro Tips

Double-check bank account details

Keep payment methods updated

Use only accounts in your name

Contact support if verification fails

Profile customization and privacy settings

Personalize your profile and configure privacy settings to control what others can see.

Beginner4 min read

Overview

Customize your StoxPlay profile to reflect your personality while maintaining appropriate privacy levels.

Features

Profile picture and display name

Bio and favorite stocks

Achievement badges display

Contest history visibility

Friend requests and messaging

Leaderboard appearance preferences

Step-by-Step Guide

Go to Profile Settings from your dashboard

Upload a profile picture (optional)

Set your display name and bio

Choose which achievements to display

Configure privacy settings for profile visibility

Set preferences for friend requests and messages

Pro Tips

Use appropriate profile pictures

Keep personal information private

Regularly review privacy settings

Report inappropriate behavior

Security settings and two-factor authentication

Enhance your account security with 2FA and other security measures.

Intermediate5 min read

Overview

Protecting your StoxPlay account with strong security measures is crucial for safeguarding your funds and personal information.

Features

Two-factor authentication (2FA)

Device management and trusted devices

Password strength requirements

Account activity monitoring

Suspicious activity alerts

Step-by-Step Guide

Go to Security Settings in your account

Enable two-factor authentication using authenticator app

Set up login notifications via email/SMS

Review and manage trusted devices

Enable withdrawal confirmation via email

Set up account activity alerts

Pro Tips

Use Google Authenticator or similar apps for 2FA

Never share your 2FA codes

Regularly review account activity

Log out from public devices

Notification preferences and settings

Configure how and when you receive notifications from StoxPlay.

Beginner3 min read

Overview

Customize your notification preferences to stay informed about contests, winnings, and important updates without being overwhelmed.

Types

Contest start and end notifications

Portfolio performance updates

Winning announcements

Deposit and withdrawal confirmations

Security alerts

Promotional offers and news

Step-by-Step Guide

Access Notification Settings from your profile

Choose notification types you want to receive

Select delivery methods (email, SMS, push)

Set frequency preferences for updates

Configure quiet hours for notifications

Save your preferences

Pro Tips

Enable security notifications for safety

Customize frequency to avoid spam

Keep important notifications enabled

Review settings periodically

Need Account Help?

Having trouble with your account setup or verification? Our support team is here to help.